Our Work and Experience
CKC Cares Group works on the human side of AI, digital governance and change. Our work covers human-centred AI governance, advisory and assessment, education, leadership and digital change. This page sets out what we have built and published, what you can engage with, and the expertise behind it.
Selected work
Each example describes the need, what we developed, the format and where to explore it.
Applied learning and educational resources
The need
Students, educators and professionals meet AI ethics, privacy and digital identity as one set of questions. Much of the available teaching treats them separately, or stays too technical or too abstract to build judgement.
What we developed
Learning Collections, published through CKC Cares for Education for high schools, colleges and universities. Each collection has three student workbooks (AI ethics and digital identity, neuroprivacy, and work, identity and careers), three matching educator and facilitator guides, and one adaptable institutional learning pathway.
Format
Workbooks and guides for use in classrooms, tutorials and facilitated sessions. Students are asked to weigh evidence and explain their reasoning.
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Courses and interactive experiences
The need
People want a practical way to understand AI, digital risk and governance at their own pace, and teams want something they can work through together.
What we developed
Self-paced courses, including The Shoelace Framework, Breathable PPTA, The Seven Zones of Digital Reality and a free AI First Aid workbook. Interactive experiences where you make a choice and see what follows: the Digital Resilience Micro Course, the Prime 7 Invisible Harms Studio, the Drift Literacy Executive Platform, the ZDI Experience, Digital Escape Rooms and Cyber Heist.
Format
Online courses and workbooks, and browser-based scenarios and reflections, from a 10 to 15 minute introduction to a 45-minute team mission. Several end with a certificate or Learning Marker.
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Governance methods and practical tools
The need
An AI policy can read well and still be skipped under pressure, and harms to people can slip past technical and compliance checks.
What we developed
Human Scaffolding, a human-centred layer of support for identity, agency, voice, judgement and capability during technological change, and the methods built on it: Human-System Risk Mapping™ (H.S.R.M.), Human Systems Adversarial Assessment (H.S.A.A.), Human Systems Talent Governance (H.S.T.G.) and the AIR Assessment. The Prime 7 and Drift Literacy lenses sit alongside them.
Format
Assessments, risk mapping, governance advisory and facilitated sessions scoped to the problem, and the same lenses in free interactive form.
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Published thinking and professional contributions
The need
Leaders, educators and practitioners need a way to see how AI, privacy, cybersecurity and social pressures connect.
What we developed
The Digital Polycrisis, written by Cha’Von Clarke-Joell in 2023 and published in 2024, with a free e-book and a self-paced workbook, and public writing and speaking since.
Selected publications and contributions
- Book: The Digital Polycrisis (2024).
- Writing: “The Matryoshka Problem: Why AI Failures Start Inside the Organization”, VKTR, September 2026.
- Writing: “The Fragile Golden Egg: Protecting Human Connection in the Age of AI”, VKTR, 23 September 2025.
- Interview: OneTrust DataGuidance, Data Protection Leader (Volume 8, Issue 3), “Meet a Human-Centred AI Governance Strategist”, September 2026.
- Podcast: guest on the HRchat Podcast, “Shadow AI at Work”, 10 December 2024.
- Speaker listing: GRC World Forums, “Culture, Talent & Organisational Resilience: The UK/EU Imperative”, 11 December 2025.
- Handout: “Beyond the Policy: Can Your People Actually Follow It?”, for the talk at the One Communications Bermuda Cybersecurity Summit, 29 October 2026.
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Advisory, workshops and facilitated learning
The need
Some questions belong to one organisation: how its AI policy works in daily practice, who is accountable once AI does part of a job, or how a leadership team decides how far to trust a system.
What we developed
Three service areas built on the methods above: AI Ethics, Human Risk & Safeguarding; Leadership & Decision Clarity; and Human & Digital Transformation.
Format
Depending on scope, an engagement can include a scoped assessment, findings with prioritised recommendations, risk mapping, a facilitated workshop, a leadership session or a tailored learning plan.
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The expertise behind the work
CKC Cares Group is led by Cha’Von K. Clarke-Joell (CJ), whose background spans privacy regulation, governance, education and AI ethics.
- Regulation and privacy. Assistant Commissioner and Head of Policy and Engagement at the Office of the Privacy Commissioner for Bermuda, with a later focus on innovation, AI and emerging technology. Worked on the Road to PIPA programme through the Office.
- Privacy training. The TLC Group of companies, which CJ was part of, created the Certified Privacy Officer, Certified Privacy Lead and Certified Privacy Champion courses for Bermuda. This was separate from her work at the Office of the Privacy Commissioner.
- Education and learning. Development of learning resources and programmes across privacy, AI ethics, governance and digital change, now through CKC Cares Group and CKC Cares for Education.
- Recognition. Named in the 100 Brilliant Women in AI Ethics list (2024).
That experience shapes how we use scenarios, structured questions and reflective tools in our learning and advisory work.
How Our Work Is Grounded sets out the recognised foundations behind each framework and what CKC Cares Group has added.
Talk to us about what you need
Start with the problem you are dealing with. We will suggest a first step.